Dental Practice Manager – Pickering, Ontario
Are you a natural leader who thrives on creating structure, efficiency, and positivity within a dental practice? Do you have a strong background in dental administration and a passion for patient-first care? If so, we’d love to meet you!
About Us
For the past 7 years, our growing practice has built a reputation on kindness, compassion, and integrity. We are dedicated to exceptional dentistry and creating strong, lasting connections with our patients. We’re a supportive, fun, and professional team — and we’re looking for our next rockstar team member to help us grow to the next level.
The Role
We’re seeking an experienced Practice Manager to oversee day-to-day operations, lead our administrative team, and partner with the owner to keep the practice running smoothly and efficiently. This is a key leadership role that combines management, HR, financial oversight, and patient relations.
Key Responsibilities
Lead and support admin staff while fostering a positive, accountable culture
Manage payroll, scheduling, HR compliance, and staff performance
Track KPIs, optimize schedules, and identify opportunities to grow production
Oversee financial processes including accounts payable, banking reconciliation, and associate pay calculations
Handle patient concerns, support treatment planning, and step into admin roles when needed
Troubleshoot operational or technical issues and liaise with vendors/service providers
Manage daily office operations: reviewing schedules, handling calls, invoicing patients, coordinating with labs, and leading morning huddles
Ensure annual updates: fee guide uploads, staff certifications, AED/nitrous inspections, and provider schedules
Work on treatment plan follow-ups, insurance pre-determinations, and case acceptance
What We’re Looking For
Must-have: Proficiency with Tracker dental software
Previous experience as a Dental Office Manager or in a similar leadership role
Strong leadership, communication, and problem-solving skills
Ability to balance kindness with firmness when managing staff and patients
Highly organized, detail-oriented, and reliable
Positive attitude with a willingness to jump in wherever needed
Long-term commitment to grow with the practice
Why Join Us?
Supportive and collaborative team environment
An opportunity to play a key role in shaping the growth and success of the practice
Competitive compensation with potential for bonuses
Benefits offered after 3-month probation period
Culture that values empathy, integrity, and excellence
If you’re ready to step into a leadership role where you can make a true impact and become a trusted partner in our practice’s future, we’d love to hear from you!
